All returns will be charged at 20% restocking fee. All items must be new, free of wear, NEVER BEEN ON A HORSE. Any damage or items returned in lesser condition will not be refunded. We do not offer exchanges, buyer will be responsible for all shipping charges both ways. CUSTOM ORDERS- not eligable for returns. ANY issues, defects or shortages, must be reported within 3 days of deliver, including the want to return. 2 weeks is the maximum limit for an approved return to be completed.
BACK ORDERED/PRODUCTION ITEMS with regular items in an order will ALL SHIP TOGETHER-STOCK WILL BE HELD TO SHIP. BECAUSE OF OUR LOW FREE FREIGHT AMOUNT
ITEMS that are out of stock and are not back ordered will not be shipped. If ordered with other items, the in stock items will ship.
***confirmation and shipment emails are sent shipment is in 1-2 days unless noted back ordered Its the buyers responsibility to check status if no emails are received ****
If you have issues with your items after purchase, we require all items be shipped back with postage paid by buyer.
RETURN ADDRESSES--- READ CAREFULLY-
USPS ONLY- PO box 30 Strasburg, PA 17579
UPS/FEDEX- 226 Gap Rd Ronks, PA 17572